ATTENTION ALL NDE PORTAL USERS:
Please log onto your portal accounts and go to the “My Profile” tab and check to make sure your contact information (especially the email address) is up to date. It is very important to keep this information updated as the Department of Education uses the email address that is in the users’ Portal account to send vital information.
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Systems Involved Youth Residency Support

Public Districts, Special Purpose Schools, Rule 18 Interim
A new centralized email address is now available to support Districts with residency assistance and determination questions related to system-involved youth. This resource is designed to streamline communication, provide timely guidance, and ensure consistent application of residency policies for students across all settings. District staff are encouraged to use this email whenever they need clarification, assistance with complex residency situations, or support navigating unique circumstances. Please email nde.siy@nebraska.gov for all inquiries. We look forward to partnering with you to promote accurate and efficient residency practices statewide.
Specific questions relating to ‘how’ to report a student into ADVISER should continue to be routed to NDE.ServiceDesk@Nebraska.gov

Contact Information: Systems Involved Youth (Email: nde.siy@nebraska.gov)

September 11, 2026
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HOW TO CONTACT THE NDE SERVICE DESK

The NDE Service Desk uses a Ticketing System called Jitbit. When you send an email to: NDE.ServiceDesk@nebraska.gov it automatically creates a ticket. In your email, please include your full name, organization, a detailed description of your question, and contact information. All questions are answered in the order in which they are received. We will respond as soon as possible.