ATTENTION ALL NDE PORTAL USERS:
Please log onto your portal accounts and go to the “My Profile” tab and check to make sure your contact information (especially the email address) is up to date. It is very important to keep this information updated as the Department of Education uses the email address that is in the users’ Portal account to send vital information.
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Substitute Teacher Collection Now Open – Please Note Changes in Due Date

Public School Districts, Special Purpose Schools, Nonpublic Systems, Interim Rule 18 & ESUs

New for the 21-22 school year, the Substitute Teacher collection will have two due dates: 12-15-21 and 6-15-22.
First Collection
Open: 9-1-21
Due: 12-15-21
Audit Window Close: 1-15-22
Second Collection
Open: 3-1-22
Due: 6-15-22
Audit Window Close: 6-30-22

It is recommended that districts/systems update substitute’s ‘days taught’ monthly (possibly at payroll time). This will help to ensure districts/systems are using certified staff and provide commentary if needed. The collection can then be Submitted / Approved at the appropriate Due Date.

The Due Data changes will be utilized by Accreditation Specialists and the Educator Certification team to validate proper use of substitutes and for renewal of substitute teaching permits.

Collection instructions have been revised and can be found here.

School systems are encouraged to access the TEACH Business Partner Portal (contact the Educator Certification group for more details) and the Public Certification Lookup site.

Contact Information: NDE Helpdesk (ADVISERHelp@nebraskacloud.org)

September 1, 2021
   Public School District > Consolidated Data Collections    Special Purpose Schools > Consolidated Data Collections    Nonpublic System > Consolidated Data Collections - Nonpublic    Rule 18 > Consolidated Data Collections - Rule 18    Educational Service Unit > Consolidated Data Collections – Educational Service Unit

 

HOW TO CONTACT THE NDE HELPDESK

NDE Helpdesk has transferred to a new Helpdesk Ticket System called Jitbit. Please note, there are a few changes in how to reach us. Also, please keep in mind that as we moved to ADVISER, the Helpdesk team is expanding to include additional staff who assist with more technical issues, so please provide as much information relating to your question as possible.

  1. Log into your NDE Portal account and click on the “Helpdesk Request” in the upper right hand corner.
    Fill in the information for your question.
    Click Submit.
  2. Send an email to: ADVISERHelp@nebraskacloud.org (NOTE: This is a NEW email address)
    Include your full name, organization, a detail description of your question, alternate contact and phone number.
    This email will automatically create a ticket.
  3. Call Toll Free: 888-285-0556 – This is a Voicemail line ONLY.
    Leave your full name, organization, call back number and a brief description of your question.

The Helpdesk Request and email to ADVISERHelp@nebraskacloud.org are the fastest ways to get your questions to the Helpdesk. All questions are answered in the order in which they are received.

Data, Research, and Evaluation - NDE IT Helpdesk Specialist
Helpdesk:  888-285-0556 – ADVISERHelp@nebraskacloud.org